The Merchant Pass benefit is exclusive to VVP and VCBA members! All Vail Valley Partnership members at the Copper level or above are eligible to participate in the Merchant Pass Program. Please explore the program details below and if you have questions, contact Anna Robinson, VVP Program Manager: (970) 477-4027.
Please Note: The Merchant Pass is intended for use ONLY by employees of the business. Contractors, friends and family are not eligible. Vail Resorts will conduct audits throughout the season and misuse of the program will result in removal from the program and termination of all passes.
In the advent of the 2020 pandemic, frontline workers have been exposed to unprecedented physical and emotional demands that leave them vulnerable to the effects that acute stress due to balancing their jobs, providing excellent customer service and protecting their own health and the health of their loved ones. We are all experiencing both pandemic and compassion fatigue.
Working with the public is more complicated than ever. What worked to support ourselves, our families and customers in the past may not be what is needed now. We are having to find ways to connect with our customers when we can’t see faces fully, balance greater economic disparity, confront different beliefs about protective measures all while providing the same level of service as expected prior to the pandemic. This is going to take new and different skills for all of us. Join us for an interactive workshop focused on anticipating these changes and taking care of yourself during this unprecedented time.