Format: Online, Self-Paced

Hours: Approximately 3 hours per course (15 hours total)

Intended For:

• Small business owners with no HR department
• Managers who perform multiple roles as part of their daily job functions
• New/inexperienced supervisors
• Anyone thinking about switching fields to HR

The Intro To HR module includes 5 courses:

1. HR for the Non-HR Manager: This course is designed for teaching those unaccustomed to HR the essential tasks and the scope of responsibilities they will be involved in while fulfilling their management role. Whether the HR Manager has access to staff positioned to provide assistance or not, students will need to know the essential competencies that impact their role, from management tactics, position analysis, training, and more.
2. Hiring For Success: Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
3. Giving Effective Feedback: Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
4. Employee Recognition – Appreciating Your Employees: This session gives you the skills and tools to craft a recognition program that will help keep your most valuable resource, your employees, happy. In turn, happy employees are effective employees, and that can only mean good things for your businesses.
5. Creating a Positive Work Environment: This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships. Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one.

Pricing: VVP Members: $79/person; Public Price: $99/person

Registration Includes: Access to all 5 courses within the module for 6 months.

CLICK HERE TO REGISTER NOW

Format: Online, Self-Paced

Hours: Approximately 3 hours per course (15 hours total)

Intended For:

• New or inexperienced supervisors
• Those who want to pursue a supervisory role
• Anyone looking to create or change company culture.

The Skills for Supervisors module includes 5 courses:

1. The ABC’s of Supervising Others: This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
2. The Professional Supervisor: Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level. In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories and our signature leadership assessment.
3. Communication, Coaching and Conflict: There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas. In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others.
4. Managing Customer Service: Like all business values, a customer service focus must be demonstrated from the top down. Customer service leaders have a responsibility to demonstrate good leadership practices as well as good customer service practices. This course will share several leadership models that you can use to successfully lead a customer service team. In this course, you will learn about the six critical elements of customer service.
5. From Boss to Leader: How do you make sure you’re not a bad boss? How do you develop into a good leader who provides guidance and motivation while showing integrity and modelling the behaviors you want to see in your team?  This course will arm you with what you need to know to transform from a boss to a great leader and help you take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.

Pricing: VVP Members: $79/person; Public Price: $99/person

Registration Includes: Access to all 5 courses within the module for 6 months.

CLICK HERE TO REGISTER NOW

Format: Online, Self-Paced

Hours: Approximately 3 hours per course (15 hours total)

Intended For:

• Businesses looking to expand into digital marketing
• Employees expanding into a marketing role or taking on marketing functions
• Small business owners
• Anyone looking to change career paths.

The Intro to Digital Marketing module includes 5 courses:

1. Basic Internet Marketing: If your customers are on the Internet, then you should be too. This course will show you where to start. It is ideal for business owners and people new to marketing who want to learn the basics of Internet marketing. In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more.
2. Introduction to Email Marketing: Can you remember the last few marketing e-mail messages that you received and how you reacted to them? Can you identify the style, purpose, and design considerations behind any of these messages? It’s almost certain that some serious planning went into each e-mail that you received, even if you didn’t realize it. In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results.
3. Marketing with Social Media: Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. If you understand the basics of social media, this course will give you ways to add it to your marketing plan. In this course, you will learn how to develop a social media marketing plan as a part of an overall marketing strategy, determine who should be on your team, and choose how you will measure what is taking place. In addition, you will learn about blogging, explore some of the major social media sites (such as LinkedIn, Twitter, and Facebook), and look at how specialty sites and social media management tools can take your social media marketing to the next level.
4. Creating a Google AdWords Campaign: Many companies advertise with pay per click Internet ads. This course focuses on the largest machine available: Google AdWords. In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.
5. Online Tools for Small Business: The internet provides an information highway for communication and research and is now also a virtual toolbox for the small business owner, with free options for such essential services as marketing, promotion, project management, data acquisition, document review, graphic design, and sales transactions. This one-day course will give an overview of some popular options and provide basic instruction in their functions and use. This will enable you to select options appropriate for your business and get you or your team started in using them for your business.

Pricing:

• VVP Members: $79/person
• Public Price: $99/person

Registration Includes: Access to all 5 courses within the module for 6 months.

CLICK HERE TO REGISTER NOW

Format: Online, Self-Paced

Hours: Approximately 3 hours per course (15 hours total)

Intended For:

• Anyone looking to establish a DEI program or policies in the workplace
• Anyone looking to further their personal understanding on this important topic

The Diversity, Equity & Inclusion module includes 5 courses:

1. Celebrating Diversity in the Workplace: More than ever, a workplace is a diverse collection of people proud of who they are. This course will give you ways to lead these diverse individuals and help them work as a team. In this course, you will learn what diversity means and what some of its related terms are. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
2. Managing Across Cultures: The world is getting smaller and smaller with the increasing influence of the Internet, widespread travel, and multinational corporations. Along with this shrinking of the globe comes an influx of diverse cultures into the office setting. To make this transition a positive one it’s vital to have the skills to understand and welcome several cultures. This course takes a look at how best to smoothly blend employees from several cultures into a cohesive workforce. During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
3. Disability Awareness: People with disabilities represent a significant and largely underutilized resource for businesses. This course will give you tools and tips for creating a diverse workplace and making the most of what employees have to offer. In this course, you will explore what the word “disabilities” means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees.
4. Transgender Employees: Creating an Inclusive Work Community: A safe, inclusive workplace in many jurisdictions is not just the law; it is a goal of every employee and company that values the contributions, well-being, and productivity of everyone in the organization. In society today, individuals are of many personal communities. In addition to heterosexual or ‘straight’ there is also LGBTQ2 – Lesbian, Gay, Bisexual, Transgender, Queer, and 2, for two-spirited: an aboriginal concept of two sexuality within one body. ‘Trans’, however, refers to gender identity, whereas the other terms describe sexual orientation. The importance of understanding terms of identification is critical to creating and maintain a safe workplace. Transgender Employees: Creating an Inclusive Community is a course to introduce the importance and elements of safe inclusive work spaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. This course will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organization.
5. Bullying in the Workplace: Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This course will give you the tools to deal with workplace bullying. In this Bullying in the Workplace course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.

Pricing:

• VVP Members: $79/person
• Public Price: $99/person

Registration Includes: Access to all 5 courses within the module for 6 months.

CLICK HERE TO REGISTER NOW