VVP Signature Program: Platinum Service Program (PSP)
Congratulations to the 2017-18 PSP Award Winners!These businesses were evaluated a minimum of 6 times during the 17/18 ski season and received an average score of 90% or higher.
Customer service is a point of distinction and what sets competitive businesses apart. With this in mind, the Platinum Service Program (PSP) is one of Vail Valley Partnership’s signature programs and focuses solely on creating and rewarding superior customer service experiences. To do this, PSP uses a series of mystery- shops designed to help businesses provide higher levels of customer service through a comprehensive platform. The Vail Valley Partnership is pleased to partner with Customer Impact, one of the largest firms in the Mystery Shop industry.
**A business is eligible to receive a Vail/Beaver Creek Merchant Ski Pass as a benefit of program participation as long as they complete a minimum of 6 shops. Click here for more information about the Merchant Pass.
Contact Program and Office Manager Anna Robinson at 970-477-4027 for more information. |
