Programs Associate

Can Do Multiple Sclerosis

Listing Expires on 10/01/2020

 

 

 

 

Our team is growing! Can Do Multiple Sclerosis is currently hiring for a Programs Associate to provide logistical and administrative support to the Programs Department in the development, execution, and evaluation of online and in-person programs. If you are organized, detailed, and ready to make an impact in the lives of those living with multiple sclerosis, apply today!

*All applicants must be able to work from the Can Do MS office located in Avon, CO. Due to the current COVID-19 environment, we are currently working remotely.

Duties/Responsibilities

  • Core Programs (currently being offered in a digital format, and will return to in-person when deemed safe):
    • With guidance of Programs Managers and Programs Coordinator, coordinate operations and logistics of core programs, e.g. registration process, participant communications, etc.
    • Create and manage program registrations and applications for programs and provide weekly status reports to the team.
    • Manage post-program survey process, including collecting, compiling, and entering all program surveys.
    • Coordinate all Blackbaud database reporting of programs (including imports and exports) related to program participation.
    • Manage the packing and shipment of all supplies for programs.
  • Online Programs:
    • Create and manage registrations for webinars, and provide weekly status reports to the team and partners.
    • With guidance of Programs Manager and Programs Coordinator, format and update webinar PowerPoints.
    • With guidance from Programs Coordinator, update website with new material for online programs.
    • Coordinate all database reporting of online programs (including imports and exports) related to program participation.
    • Manage post-program survey process, including collecting and compiling online program surveys.
  • Marketing:
    • Maintain marketing timelines for assigned programs.
    • Update marketing collateral, ie, website, emails, and schedule delivery timelines.
    • Act as marketing liaison with program partners to deliver upon marketing plans.
  • General
    • Provide phone support to people living with MS by assisting in phone registrations, answering program-related questions, and providing general support.
    • Promote the goals and strategies of Can Do MS by collaborating with staff members and contributing to department and committee meetings.
    • Perform miscellaneous job-related duties as assigned.                                 

Qualifications

  • Education/Experience
    • Bachelor’s degree desired; associate’s degree acceptable if accompanied by significant professional experience.
    • Previous non-profit experience or volunteer involvement.
  • Knowledge, Skills, and Abilities
  • Ability to work both independently and as part of a team.
  • Excellent organizational skills and strong attention to detail.
  • Demonstrated experience in initiating and completing projects, with the ability to be flexible, handling multiple priorities in a fast-paced work environment.
  • Excellent verbal and written communication skills and experience answering questions and providing support on the phone and by email.
  • Proficient in the use of Microsoft Office products, Excel spreadsheets, and donor management systems.
  • Experience editing audio and video recordings is a plus, but not required.
  • Ability to work independently and as part of a team.
  • Physical Demands
  • Must be able to lift 25 pounds or more (may be required for program packing and set ups)
  • Occasional travel required to assist in delivery of programs and events.

Work Environment

Exposure to a small and collaborative office environment with occasional travel. Option for occasional remote work.

To apply:

Please email cover letter and resume to Krista Sipf, Programs Logistics Manager, at
ksipf@cando-ms.org. Reference your name and “Programs Associate” in the subject line of the email.