Business Insight Series: Engaging Your Customers in the New Normal

Event date: This event has already passed.

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This presentation will cover important topics on how businesses can effectively engage their customers in today’s COVID-19 climate. We will discuss several strategies currently being used to manage the overall customer experience and keep customers visiting often and spending more.

Topics will include:

1. How to properly incentive repeat business
2. How to acquire customer data & use it  for optimal results
3. Your online reputation and why it matters
4. Trends in online shopping, online ordering, & online appointments

This presentation will also showcase new regulatory changes that many business owners may not know about. These topics are designed to increase revenue, lower necessary overhead costs, and leverage top-tier technology to drive sales.

RSVP below to get the webinar information. It will be emailed to you the day before the event.

Presented by: Anthony Smith, Spot On. With more than 15 years of experience in the payments industry, Anthony Smith is a proven leader in his field. Having helped merchants in every industry all over the country, he has been extremely successful in being a key member of the SMB community in that time. Put simply, he’s here to help businesses thrive, especially in this challenging time.