1. HR for the Non-HR Manager: This course is designed for teaching those unaccustomed to HR the essential tasks and the scope of responsibilities they will be involved in while fulfilling their management role. Whether the HR Manager has access to staff positioned to provide assistance or not, students will need to know the essential competencies that impact their role, from management tactics, position analysis, training, and more.
   • Learning outcomes:
     • The basics of HR Management, including orientation, compensation, and benefits
     • Understanding Job Analysis
     • Planning training
     • Legally defensible terminations, and more.
2. Hiring For Success: Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
   • Learning Outcomes:
     • Recognize the costs incurred by an organization when a wrong hiring decision is made
     • Develop a fair and consistent interviewing process for selecting employees
     • Prepare better job advertisements and use a variety of markets
     • Be able to develop a job analysis and position profile
     • Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions
     • Enhance communication skills that are essential for a skilled recruiter
     • Effectively interview difficult applicants
     • Check references more effectively
     • Understand the basic employment and human rights laws that can affect the hiring process
3. Giving Effective Feedback: Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
   • Learning outcomes:
     • Explain why feedback is essential.
     • Apply a framework for providing formal or informal feedback.
     • Use descriptive language in delivering feedback.
     • Describe six characteristics of effective feedback.
     • Provide feedback in real situations.
4. Employee Recognition – Appreciating Your Employees: This session gives you the skills and tools to craft a recognition program that will help keep your most valuable resource, your employees, happy. In turn, happy employees are effective employees, and that can only mean good things for your businesses.
   • Learning outcomes:
     • Understand who your employees are & how they like to be recognized
     • Understand why employees need recognition and appreciation
     • Framework for your own employee appreciation program
5. Creating a Positive Work Environment: This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships. Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one.
   • Learning outcomes:
     • Recognize what a positive workplace looks like.
     • Know and understand the key elements necessary to create and maintain a positive work environment.
     • Understand as an employee what you can to do personally to create and maintain a positive work environment.
     • Understand as a leader the responsibility you have to create and maintain a positive work environment.
     • Discover what type of team player you are and how that relates to your functioning in the team.
     • Know the importance of effective workplace relationships in creating and maintaining a positive work environment.
     • Know and understand the importance of working as a team and guidelines to good teamwork.
     • Discover your personal strengths and weaknesses in working cooperatively.
     • Discover your preference for dealing with workplace conflict.
     • Learn and practice various methods to deal with workplace problems.
     • Learn some of the common meeting problems and how to make your meetings more positive and effective.

Pricing:

• VVP Members: $79/person
• Public Price: $99/person

Registration Includes: Access to all 5 courses within the module for 6 months.