Leasing Specialist

Polar Star Properties

Listing Expires on 06/30/2018

Leasing Specialist – LIHTC Certification

(Avon, CO)

For over 20 years, Polar Star Properties has specialized in resort community housing and apartment rentals in the beautiful Vail Valley. We provide housing to full-time residents and resort employees, and we take pride in helping others call the Valley home! Polar Star Properties is committed to providing clients and residents alike with a responsive management style incorporating all aspects of our institutional experience and expertise, enabling us to be a positive influence within our six managed communities and to the community at large. We are currently seeking a Leasing Specialist who will create an exceptional community for our residents and be a valuable addition to our team.

The ideal candidate must have exceptional customer services skills, ability to work in a fast-paced environment and is well organized with the ability to prioritize and multi-task.Our generous employee benefits also include Medical, Dental, Vision, Life, Disability Insurance, Personal Time Off (PTO), paid holidays, 401K as well as a housing benefit.

The responsibilities of this position include but are not limited to:

  • Completion of Initial Tenant Income Certifications.
  • Maintain re-certification schedule.
  • Submit completed applicant files to compliance and respond to all additional inquiries.
  • Interview potential tenants.
  • Process applications.
  • Process Section 8 packages.
  • Perform all leasing functions; maintain resident, lease and other files according to standard operating procedures.
  • Perform opening and closing procedures on a daily basis.
  • Inspection of properties on a regular basis to ensure safety and cleanliness issues are addressed immediately.
  • Assist in working with sub contactors to make necessary repairs and perform regularly scheduled services.
  • Collect and process tenant payments and other accounts receivables.
  • Maintain all leasing and other documents in accordance with state, federal and local laws and fair housing guidelines.
  • Assist in lease renewal process from start to finish including sending initial renewal offer to signing renewal leases.
  • Assist residents as needed with a wide array of requests and questions.
  • Completion of maintenance service requests and answer questions about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond immediately to residents on all matters.
  • Communicate with all residents about community events, trends and other issues that may affect their residency.
  • Ensure resident satisfaction through providing the highest level of customer service possible at all times.

Requirements

Minimum qualifications of this position include but are not limited to:

A high school diploma or equivalent is required; Fair Housing Certification is preferred;

Two (2) years’ experience with LIHTC Qualifying;

Two (2) years’ experience in property management;

Strong written and verbal communication, including the ability to effectively communicate with tenants, and maintain a calm, trustworthy and professional demeanor at all times;

The ability to utilize technological tools and software, including extensive experience with email and other digital communication platforms, Microsoft Office applications, smartphones and other mobile devices;

Must demonstrate the ability to provide exceptional customer service;

Must demonstrate the ability to successfully support and contribute to the team;

Provide strong sales and closing skills;

Must be well organized with the ability to prioritize and multi-task;

Ability to work a flexible schedule, including evenings and weekends.

Bilingual (English-Spanish) skills a plus;

A valid driver’s license and a clean driving record is required.

LIHTC Certification a plus

 

To apply:

Apply Here