Platinum Service Program

Being the best takes work. That's why Vail and Beaver Creek Resort participate in the Platinum Service Program (PSP), which evaluates and recognizes outstanding customer service in the Vail Valley. Train, evaluate and recognize great customer service at your business with the Platinum Service Program.

PSP will help businesses establish customer service expectations, set goals and reward outstanding service by providing mystery shopper evaluations to participating businesses. These evaluations will offer detailed feedback on the guest's perception of your business in order to help you identify areas for improvement and opportunities to celebrate exceptional guest experiences.

Click here for Program Levels & Details.

A business is eligible to receive a Vail/Beaver Creek Merchant Ski Pass as a benefit to program participation.

Contact Haley McNeill at 970-477-4027 for more information.

  • FirstBank
  • The Youth Foundation
  • HSMAI - Vail Valley Chapter